Email: Kaldeepkohli@hotmail.com                             Mobile: 07985 407943  http://kaldeepkohli.com/resume/                            Location: Hampshire, UK Profile

Seasoned senior technologist and qualified PRINCE2 practitioner with over fifteen years of experience in delivering a broad and diverse range of technology solutions. proven, technically-minded solution architect / pre-sales professional, capable of dealing at director and C-level and ideally carrying a working knowledge of broad technologies and enterprise architecture (web, on-premise, SaaS, PaaS, Cloud, AWS or Azure). Excellent listening and communication skills, able to distil and action key points identified during conversations. Ability to interface effectively across all levels, both internally within the organisation and externally with clients. Strong logical, analytical skills with a high level of common sense. Excellent exposure to the complete project lifecycle. Hardworking and enthusiastic fast starter/quick learner.

 Skills and Strengths

• Microsoft 365, Azure, Teams, MSOffice 365
• Client facing consultancy, presales, technical sales support over ten years
• RFI, RFP and Tender responses over ten years
• Customer account management over ten years
• Product Management
• SaaS Software Pre-Sales
• Product Demonstrations
• FNT Command
• EsrI – Mapping Solutions
• Microsoft Technologies, Microsoft SQL Server, VB, IIS MSOffice
• Web Technologies / Services, HTML, CSS, SQL, PHP, Flash, .Net
• Oracle, C++, ASP, Java, PHP, UNIX.
• TCP/IP, VoIP, Network Infrastructure and deployment
• NET, XML, TCP/IP, Win NT, COM, DCOM, COM+
• Full clean driving licence

Work History

SaaS Software company

November 2018   to Current   Senior Technical Presales Consultant / Solution Architect

The company provide software solutions for enterprise, Datacentres and telecommunication networks and GIS Esri based FTTx solutions which are web-based, on-premise, SaaS, PaaS, Cloud, AWS and  Azure). Including cloud virtualisation, VNF, and telco technologies such as MPLS. IP management.

Successfully closed on several major business change deals to provide customers with end2end managed cloud solutions.

Responsibilities

• Lead technical product conversations across multiple, strategic sales process helping to secure significant new wins.
• work and advise team members across sales-pre-sales and professional services teams to achieve departmental revenue targets.
• Respond effectively to RFI/RFP documentation and building out USP's
• Create technical specification for complex and customer 3rd party integrations.
• Engage with prospects and customers on varying levels, from simple questioning to complex interaction between organisations IT departments to define project scope
• Build internal and external stakeholder relationships
• Keeping an up to date knowledge of future tech stacks and best practice across digital transformation
• Develop a compelling scope of works to further commercial discussions with C-level and Departmental leaders
• Facilitating stakeholder and user workshops to help guide customers to define their digital workplace strategy and success criteria.
• Managing client expectations around timelines and deliverables.
• Gathering business and functional requirements.
• Designing wireframes and creating functional specifications to document client digital workplace requirements.

Achievements

• Vodafone customer service inventory management POC (VNF, MPLS)
• Vodafone Cramer replacement project
• Upsell Colt Datacenter Inventory solution
• New sale Colt telecom inventory management solution
• Implemented Beladati Analytics into customer solutions
• Implement Esri GeoMaps solution for FTTx

BAE Systems Saudi Arabia

March 2016   to November 2018   Senior Technical Project Manager / Solution Architect

Responsibilities

• End to end management of technology and infrastructure projects for clients including Royal Saudi Airforce, BAE systems IM&T and Saudi Training and Development
• Provide consultancy and guidance during presales on technical solutions for datacentre and telecommunications
• Engage in sales of BAE Systems and services to Organisations within KSA
• Work with potential customers to define software solutions to enhance their business
• Responsibilities (for all projects within the portfolio)
• Build strong and positive relationships with customers at various levels.
• Interpret Customer's requirements and work with internal teams to define the most suitable solution for them
• Develop and run product demos for end customers and partners.
• Present solutions to technical and non-technical customer audiences at all level, including C- level
• Bid and Proposal Management.

Achievements

• Successfully sold several solutions to RSAF.
• Successfully sold Internally to BAE
• Successfully deployed demo environment on AWS and Azure.
• Developed and managed bid to fit out the new building with IT services for Electronic Warfare Centre Riyadh.
• Successfully implemented secure remote connectivity using CITRIX XenApp and CITRIX desktop.

Mobile VAS Company

March 2014 to March 2016 – Customer facing Solution Architect / Technical Project Manager 

The company provide turnkey end to end location-based services solutions globally. The solutions are targeted at Mobile Network Operators, Government Agencies and the Public Sector. The solutions provide targeted advertising, VIP geographic heat maps and meet the requirements of emergency and law enforcement regulations including tracking persons of interest.  

RESPONSIBILITIES 

• Manage customisation, deployment and integration of geospatial- and location-based services for mobile network providers based on core radio network technology including Huawei BSC’s, ALU BSC’s, MSCs, Dialogic and  
• Manage Integration and verification testing of LBS solution. Liaise with third parties and mobile network operators for all technical issues relating to deployment of solution.
• Use ITIL processes, industry recognised and vendor best practicesto manage implementation and support issues ensuring they are appropriately escalated and progressed in a timely manner. Defect reporting and tracking using Atlassian – JIRA. 
• Ensure that client requests for technical support, troubleshooting and fault diagnosis are serviced in a timely manner and within service level agreement time scales. 
• Act as single point of contact and technical account specialist for assigned clients and projects  

Achievements: 

• Successfully delivered LBS targeted advertising solution for MTN- Cameroon mobile operator. 
• Successfully delivered geographical heat map and time-based location analyses report for MTNC VIP customers 
• Successfully delivered persons of interest tracking solution for Yemen
• Successfully deliveredPOC for emergency services LBS solution in Brazil working with partners HP and NICE 
• Successfully delivered LBS family and friend tracking solution for east African mobile operator

Accenture Consulting February 2011 - March 2014 Senior Consultant                                                 

Customer Engagements

Nationwide building Society Project Manager Payment Systems

Responsible for the project management and delivery of key Industry regulatory projects within the Payments Team. Working with complex integrated environments which included legacy Unisys platforms as well as externally hosted mobile banking and threat prevention systems provided by companies such as Actimize.  Work with third parties including Microsoft, BACS and Vocalink to ensure availability of end to end test environments. Work with the test team to create an environment and release schedules and manage resources. Present plans and progress report at programme board meetings. Delivered Integrate environments that consisted of Biz talk, MQ Messaging and EDI. Secure communications using PKI, HSM and electronic signing. Integrate solution into online banking and mobile banking platforms.

Responsibilities:

• Manage project schedules, Risks and Issues
• Manage key stakeholders
• Work with the program manager to define the overall program delivery plan
• Attend weekly and bi-weekly project and program board meetings
• Manage resources
• Create environments architecture and design for Payments Systems
• Create environments commissioning and release plans
• Commission environments ensuring correct software configuration and builds are used
• Support environments throughout the testing life cycle

Achievements:

• Successfully engaged with Vocalink to deliver electronic ISA transfer
• Successfully Implemented Environments Service Delivery framework
• Implemented Change Control process based on Sharpoint ECR ticketing and workflow
• Introduced SharePoint Forms-based Environment Change Request and Environments Service Request Process
• Successfully captured, planned and provisioned environments for faster payments PSD project
• Successfully captured, planned and provisioned environments for the Electronic ISA project

Lloyds Diversification

Set up the PMO office. Negotiate and agree with the PMO offering with the programme manager, sponsors and executives. Define the process and procedures for delivering PMO services for the programme. Produce weekly executive briefing packs with detailed and accurate metrics for the programme including Earned Value Analysis (EVA) for the programme and Risks/Issues heat maps Work with planners to identify, record and proactively manage dependencies and deliverables. Work with solutions architects, project managers and developers to produce robust plans and ensure all relevant governance processes and procedures are followed.

Responsibilities:

• Set up the PMO function for the mortgage migrations project.
• Provide commentary and advice to the program management team on program performance based on reported metrics.
• Facilitate the Risks: issues and dependencies escalation processes as required by the program.
• Define the processes, and procedures for the PMO services to be delivered to the program,

Achievements:

• Introduced the PMO function and related service offerings to the program.
• Improved the reporting process by streamlining the reporting data acquisition process.
• Implemented reporting best practice, guidelines and templates for the program.
• Improved the quality and accuracy of weekly project reports by introducing 1WLB( 1 week look back), 2WLF(2 weeks look forward) milestone progress reports as part of the weekly reporting template.

Virgin Mobile Business Analyst

Responsible for managing the delivery and deployment of nine key business strategic cloud migration projects for hardware transformation to managed cloud services. Contributed to the technical architecture for key data centre storage solutions, managed all technical aspects of delivering new integrated test environments for VM application development.

Responsibilities:

• Work with solution architects to define a process for discovering all HW, SW targeted for cloud migration
• Present solution options to internal and external staff, technical and C level
• Creation and management of build budgets, ensuring project profitability
• The primary communication channel between the client, internal teams and third parties

Achievements:

• Successfully managed the migration of nine key systems to a cloud-managed service
• Managed change to business processes as a result of the new solution
• Managed communications and training for the new solution
• Managed UAT and Release testing to overseas data centre

Successfully captured and documented NACIL requirements

SITA Air Transport IT Solutions

October 2010 – February 2011        E-Commerce Product Manager                                        

Support the sales team with sales and presales activates. Organise customer demonstrations and prototypes. Contribute to the RFP process. Involved in the architecture, development, deployment and testing of E-Commerce solutions for tier1 and tier2 airline clients. Responsible for liaising with customers to understand future needs and feedback to the product road map. Project Manage the customisation, testing and deployment of solutions. First point of contact for all client issues.

Responsibilities:

• Create test strategies and manage functional and non-functional testing
• Effective day to day management of technical web application and CMS projects
• Creation and management of build budgets, ensuring project profitability
• The primary communication channel between the client, internal teams and third parties

Achievements:

• Successfully managed the development and deployment for Air India's e-commerce solution
• Managed change to business processes as a result of the new solution
• Managed communications and training for the new solution
• Managed UAT and Release testing to overseas data centre
• Successfully captured and documented NACIL requirements

 STC Network Consultants

April 2001 – October 2010 Senior Business Analyst

Responsibilities:

• Capture and document user requirements, presenting them to technical and non-technical staff
• Work with the developers to create a solution architecture and design which meets customer requirements
• Create Functional, Technical and user specifications
• The primary communication channel between the client, internal teams and third parties

 Achievements:

• Successfully delivered for Reuters
• Successfully delivered migration of booking systems for BA at terminal 5
• Successfully delivered 3G rollout projects for Vodafone

 Business Travel International

March 1999 – April 2001     Front End Systems Developer / Development Manager

Responsibilities:

• Create a strategy for the upgrade and replacement of legacy systems
• Obtain approval and funding for the works necessary
• Create and maintain program management plans
• Recruit staff with the necessary skills and experience

. Achievements:

• Successfully implemented online booking and reservation management system using .Net and SQL server
• Introduced RAD development processes to the organisation
• Introduced Prince2 project management methodology
• Reduced operational costs by 25% through improved processes and automation

 Rutherford Appleton Laboratories

August 1990 – March 1999 Research Assistant   advanced satellite systems                       

Responsible for researching and developing embedded software for advanced radar altimeter systems using C++. I was involved in the design and fabrication of advanced flash memory devices using FIFO and 0.5-micron semiconductor technology.

Responsibilities:

• Research behaviour of advanced flash memory operation in solar orbit
• Develop C++ embedded code for microcontroller  FIFO stack management
• Develop embedded code for altimeter adjustment  due to atmospheric influences
• Develop fail-safe code for altimeter emergency re-entry to earth
• Create a 'white paper' for further research into subspace tracking systems

Achievements:

• Developed prototype for FIFO signal analysis system for subspace use with nitrogen cooling aid.
• Designed and developed Fourier transform analyses system using embedded C++
• Successfully deployed sub space microcontroller programmed in embedded C++ for a fail-safe system

 Education

1985 – 1991       Teesside University

• MSc Computer Engineering
• Beng Honours Computer Engineering (2:1)
• HND Distinction in Computer Engineering with Distinction
• Specialised in Signal Processing and Real-Time Embedded Coding